Customer Experience Help Center

Do you accept Purchase Orders?. by Chanel Campos- Customer Experience Lead.

<p><strong><span style="font-size: 24px;">Do you accept Purchase Orders?</span></strong></p><p>by Chanel Campos- Customer Experience Lead</p><p><br></p><div data-block="true" data-editor="irnc" data-offset-key="94m78-0-0" id="isPasted"><div data-offset-key="94m78-0-0">W ar<span data-offset-key="94m78-0-0"><span data-text="true">e able to accept purchase orders from schools and government organizations. The purchase order should be emailed to us at hello@wesellmats.com, prior to the order being placed. <br></span></span></div></div><div data-block="true" data-editor="irnc" data-offset-key="em1dk-0-0"><div data-offset-key="em1dk-0-0"><span data-offset-key="em1dk-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="irnc" data-offset-key="142un-0-0"><div data-offset-key="142un-0-0">Purchase Orders<span data-offset-key="142un-0-0"><span data-text="true">&#xA0;must included the following information:</span></span></div></div><div data-block="true" data-editor="irnc" data-offset-key="8b006-0-0"><div data-offset-key="8b006-0-0"><span data-offset-key="8b006-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="irnc" data-offset-key="a5us6-0-0"><ul><li><div data-offset-key="a5us6-0-0"><span data-offset-key="a5us6-0-0"><span data-text="true">&#xB7; Current Date</span></span></div></li></ul></div><div data-block="true" data-editor="irnc" data-offset-key="111a9-0-0"><ul><li><div data-offset-key="111a9-0-0"><span data-offset-key="111a9-0-0"><span data-text="true">&#xB7; Billing &amp; Shipping Address</span></span></div></li></ul></div><div data-block="true" data-editor="irnc" data-offset-key="9ghlp-0-0"><ul><li><div data-offset-key="9ghlp-0-0"><span data-offset-key="9ghlp-0-0"><span data-text="true">&#xB7; Valid contact number for your Accounting/Purchasing Department.</span></span></div></li></ul></div><div data-block="true" data-editor="irnc" data-offset-key="6qqjg-0-0"><ul><li><div data-offset-key="6qqjg-0-0"><span data-offset-key="6qqjg-0-0"><span data-text="true">&#xB7; SKU &amp; Description of the product</span></span></div></li></ul></div><div data-block="true" data-editor="irnc" data-offset-key="4nh87-0-0"><ul><li><div data-offset-key="4nh87-0-0"><span data-offset-key="4nh87-0-0"><span data-text="true">&#xB7; Current product cost</span></span></div></li></ul></div><div data-block="true" data-editor="irnc" data-offset-key="bcpdi-0-0"><ul><li><div data-offset-key="bcpdi-0-0"><span data-offset-key="bcpdi-0-0"><span data-text="true">&#xB7; Shipping cost &amp; taxes if applicable<img src="https://attachments.gorgias.help/nyad/hc/rgmo/9af8af72-aefc-4b01-8e95-148a7d89b03e-96a336a3-79c6-4c03-a87f-8730c74fd82c.jpeg" style="width: 300px;" class="fr-fic fr-dib"></span></span></div></li></ul></div><div data-block="true" data-editor="irnc" data-offset-key="ffrge-0-0"><div data-offset-key="ffrge-0-0"><span data-offset-key="ffrge-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="irnc" data-offset-key="me47-0-0"><div data-offset-key="me47-0-0"><span data-offset-key="me47-0-0"><span data-text="true">If you are tax exempt, we ask that you provide us with your exempt certificate. T</span></span><span data-offset-key="18mfr-0-0"><span data-text="true">his information will be forwarded &#xA0;to our Accounting Team, so they can create a tax exempt account for you. <br><br>All purchase orders are subject to a Net30 agreement, and must be paid within 30 days of the delivery date.&#xA0;</span></span><span data-offset-key="3tjlj-0-0"><span data-text="true">&#xA0;You will receive an invoice via email and US Mail, from our Accounting Team with the due date. <br></span></span></div><div data-block="true" data-editor="7j2pk" data-offset-key="3tjlj-0-0"><br></div><div data-block="true" data-editor="7j2pk" data-offset-key="994l3-0-0"><div data-offset-key="994l3-0-0">Feel free to contact us if you require a quote or with any additional questions. &#xA0;We can be reached either via email at <a href="mailto:hello@wesellmats.com">hello@wesellmats.com</a> or 888-737-6287.&#xA0;</div><p><br></p><p><br></p><p><br></p></div><div data-block="true" data-editor="7j2pk" data-offset-key="fj7ru-0-0"><br></div><div data-block="true" data-editor="7j2pk" data-offset-key="dpf8g-0-0"><div data-offset-key="dpf8g-0-0"><br></div></div><div data-block="true" data-editor="7j2pk" data-offset-key="26iku-0-0"><span data-offset-key="18mfr-0-0"><span data-text="true"><br></span></span></div></div>

Purchase Orders

Do you have samples available?. by Chanel Campos - Customer Experience Lead. In order to help you select the best flooring option for your project, we have free samples available in each of our interlocking tiles.  The samples are cut directly from t

<p><span style="font-size: 24px; color: rgb(85, 57, 130);">Do you have samples available?</span></p><p>by Chanel Campos - Customer Experience Lead</p><p><br></p><p>In order to help you select the best flooring option for your project, we have free samples available in each of our interlocking tiles. &#xA0;The samples are cut directly from the current product we have on hand here in our warehouse. &#xA0;</p><p>We recommend ordering samples when you are ordering for the first time or if you are ordering more tiles to add to existing tiles. &#xA0;This aids in you seeing the existing manufacturing lot we have on hand, and being aware of any variances. &#xA0;</p><p><br></p><img src="https://attachments.gorgias.help/nyad/hc/rgmo/720f6e6b-a3c1-4cb1-805a-37e32eebaabd-6f1871a3-6c3f-4ced-9949-faad2b4ea25c.png" style="width: 240px;" class="fr-fic fr-dib"><p></p><p><br></p><p>You are able to order up to 10 free samples to compare style, color and thickness, and the shipping cost is only $4, plus shipping in applicable states. &#xA0;These cuttings can vary in size, and will have the name and thickness written on the bottom so you can identify the differences.&#xA0;</p><p><br></p><p><img src="https://attachments.gorgias.help/nyad/hc/rgmo/0e59ae4d-aeae-4ec5-a96c-b69e3c003f2c-afc70e51-36cf-4c59-866e-26e2bb293c4a.png" style="width: 241px;" class="fr-fic fr-dib"></p><p><br></p><p>Samples can either be ordered directly on our website by clicking: <a href="https://www.wesellmats.com/search?q=samples&amp;options%5Bprefix%5D=last">Sample Swatches</a> or via phone at 888-737-6287. Feel free to contact us should you have any questions about our samples or ordering process.</p>

Sample Swatches

Do you have mats that I can use outdoors?. Our Velotas Commercial Grade Rubber Tiles are water-resistant and can be use outdoors.  These mats are made from recycled rubber, and are a sustainable, environmentally friendly, resilient flooring option. T

<p><strong><span style="font-size: 24px;">Do you have mats that I can use outdoors?</span></strong></p><p><span style="font-size: 16px;"><img src="https://attachments.gorgias.help/g5KDM28Ygp79aByw/hc/dY4gQxzjVKxWnv8l/2024041017-ac219fbd-23b8-4170-9bed-13b47dfd74a9-f5526136-c915-4dba-bf47-9b0b985f6ea4.webp" style="width: 300px;" class="fr-fic fr-dib"></span><br></p><p><span style="font-size: 16px;">Our <span id="isPasted" style="font-size: 16px;">Velotas&#xA0;</span>Commercial Grade Rubber Tiles are water-resistant and can be use outdoors.&#xA0;</span><span style="font-size: 24px;">&#xA0;</span><span style="font-size: 16px;">These mats are made from recycled rubber, and are a sustainable, environmentally friendly, resilient flooring option.</span></p><p><span style="font-size: 16px;">These tiles tiles measure 23.5&quot;x23.5&quot; and range from3/8&quot; - 3/10&quot;. They are are ideal for indoor use, but can also be used outdoors on patios, playgrounds, boats or outdoor gyms. &#xA0;Additionally the mats can be used as a parking area.&#xA0;</span></p><p><span style="font-size: 16px;">Even though the mats are water resistant, we do advise to be mindful that exposure to rain and snow can cause the mats to fade overtime. &#xA0;These elements often can contain salt and cause a change in the appearance of the mats.&#xA0;</span></p><p><span style="font-size: 16px;">*<strong>Please Note:&#xA0;</strong>Oil from vehicles or strong cleaning chemicals can also cause rubber mats to break down overtime.&#xA0;</span></p><p><span style="font-size: 16px;">Feel free to contact us with any additional questions via email at <a href="mailto:hello@wesellmats.com">hello@wesellmats.com</a> or via phone at 888-737-6287.</span></p><p><span style="font-size: 16px;"><img src="https://attachments.gorgias.help/g5KDM28Ygp79aByw/hc/dY4gQxzjVKxWnv8l/2024041017-86a516e4-021f-4f5f-8a07-f58f3bf266ab-3fe4f361-529e-4988-bf40-a7be502d7a38.png" style="width: 300px;" class="fr-fic fr-dib"></span><br></p><p><span style="font-size: 16px;"><br></span></p><p><br></p><p><span style="font-size: 16px;"><br></span></p>

Outdoor Mats

For heavy-duty applications such as a trade-show booth with vehicles, we normally don’t recommend our EVA foam mats, since they can be damaged by vehicles. We do offer vélotas® 3/10” Solid Rubber Tile Kits.  These offer a more durable option for heav

<h3 id="isPasted">Are EVA foam interlocking tiles suitable for heavy-duty use, such as with vehicles?</h3><p><br></p><p>For heavy-duty applications such as a trade-show booth with vehicles, we normally don&#x2019;t recommend our EVA foam mats, since they can be damaged by vehicles.&#xA0;</p><p>We do offer <a href="https://www.wesellmats.com/products/velotas%C2%AE-solid-rubber-tile-kits">v&#xE9;lotas&#xAE; 3/10&#x201D; Solid Rubber Tile Kits</a>. &#xA0;These offer a more durable option for heavier furniture or equipment such as a vehicle. &#xA0; Feel free to contact us to order a sample and for additional questions about this flooring options.&#xA0;</p><p>Our Customer Experience Department can be reached via chat, email at <a href="mailto:hello@wesellmats.com">hello@wesellmats.com</a> or via phone at 888-737-6287.&#xA0;</p><p><br></p><p><img src="https://attachments.gorgias.help/g5KDM28Ygp79aByw/hc/dY4gQxzjVKxWnv8l/2024042417-850e3beb-bedb-47f6-b0ff-69f17bbede3f-92d61105-31c9-4bf2-b604-ec25c401ef5f.png" style="width: 300px;" class="fr-fic fr-dib"></p><p><br></p>

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